You can obtain back up for two reasons:
-To restore incase an update goes wrong
-To transfer to a new host
When obtaining back up for restoring purposes, kindly use partial back up: this means files will be a separate back up on home directory, database will be also separate and mails will be separate.
It is recommended to facilitate restore process of back up files.
Full back up is recommended for those transferring to a new host:
Partial back up
- Login to cpanel using the details provided on New account information email
- Go to file section
- Click back up wizard
- Click back up
Website files –partial back up
- To back up files only click home directory back up,
- click home directory button to download the back up files
- choose save file and click ok to complete download
Database-partial back up
- To back up databases only click MYSQL database,
- click databases button to download back up databases(if your website was database driven)
- choose save file and click ok to complete download
Email-partial back up
- To back up emails only click email forwarders and filters,
- select the forwarder email whose back up you want to download
- choose save file and click ok to complete download
Full back up
- Login to cpanel using the details provided on New account information email
- Go to file section
- Click back up wizard
- Click back up
- Select full back up
- Select back up destination-where you want the back up to be stored
- Enter the email address where a copy of the back up will be sent
Full back up using REMOTE FTP SERVER Destination
- For remote server: fill the FTP host name or FTP host IP provided by the new hosting company
- For remote user: Enter the cpanel username provided by new host
- For remote password: Enter the cpanel password provided by new host
- For port: Enter the port provided by new host: e.g 21 for truehost
- For remote Directory/Dir: Enter the new host directory link for back up provided
- Click generate back up button
- The back up will be done and on completion an email notification will be sent to your email you entered.
- On receiving email notification, click ‘go back’ link on cpanel with ‘back ups available for download’
- Download the copy of back up
How to restore back up
- Go to back up wizard
- Click restore button
- Select the restore type accordingly that is home directory for files, databases for database, mails for mails
- Click browse to select the location of your back up files
- Click upload to restore the files
