Create the email accounts that you require as guided on link: http://www.truehost.co.ke/clients/knowledgebase/5/How-to-set-up-an-email-account-on-Cpanel.html

Having now the email address and password, let us configure your phone or tablet to access the emails.

  • Go to the application email on your device and click it
  • On display name ,enter your name
  • Enter your email address you want to access as the “email address”
  • Type of connection choose POP3 or IMAP

NB: IMAP is best recommended to have so that a copy of the emails is stored in cpanel

  • Enter incoming mail server as “mail.yourdomain.com” e.g if your domain is tester.org input incoming mail server as:mail.tester.org
  • Enter outgoing mail server as ”mail.yourdomain.com”
  • Enter the incoming mail port as:

Incoming server (POP3) = 110 or

 

Incoming server (IMAP) = 143

  • Enter the outgoing  mail port as:

Outgoing server (SMTP)=25 OR

Outgoing server (IMAP) = 26

 

  • Do not tick SSL boxes
  • Enter username as your “email address” as created in cpanel
  • Enter password as your “email password” the one created in Cpanel

Other ports for emails are as below:

When ssl boxes are ticked and you have SSL Certificate:

Incoming server (POP3) = 995

Incoming server (IMAP) = 993

Outgoing server (SMTP) = 465

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